Agile KPI Reporting
Strategic Agile reporting with the right business metrics. Scaled Agile portfolio, solution and program metrics.
Request a Demo
ServiceClarity provides agile project managers with real-time reports on best-practice KPIs.
Automated Agile Reporting
ServiceClarity applies Agile principles to strategic reporting by delivering project management reports early and often, prioritizing the right business metrics and improving communication between business functions.
This powerful reporting tool enables agile project managers to select best-practice KPIs, set targets and generate reports in order to understand the processes they need to improve. Highlighting what is working and what is not through simple Agile KPIs, and by identifying why through drill-down analysis.
Read more on Agile Transformation KPI Reporting and how Agile and DevOps needs an executive Agile reporting layer to get a clear and simple understanding of the business value of Agile and DevOps processes.
Executive KPI Reporting
ServiceClarity has aligned with Scaled Agile Framework® (SAFe®) to automate reporting of Scaled Agile Framework® metrics including Portfolio, Solution and Program metrics.
Measure the Agile KPI reports that Matter
ServiceClarity helps answer the questions: When will we be done? Do we have the capacity to deliver? and What is the quality of our output? by measuring the key agile KPIs for planning, throughput, quality and customer satisfaction.
Agile KPI Report
- Remaining Story Points
- Story Points Complete this Week/Month
- % Time Spent on Unplanned Tasks
- % Reopened Tickets
In order to manage a dynamic agile environment, organizations across the world are implementing DevOps tool stacks, which includes tools to facilitate team communication, coordination, reporting and management.
Agile reporting with ServiceClarity is one way to give management the metrics they need, whilst also enabling them to improve the efficiency of the entire process.
Report Across All Cloud Services
ServiceClarity integrates out-of-the-box with a broad range of cloud services including Jira, ServiceNow®, Amazon Web Services, Pingdom and many more. ServiceClarity’s unique cloud connector architecture and supporting services enables ServiceClarity to report KPIs from any cloud service or on-premise system within 2 weeks.
ServiceClarity unifies the reporting across Service Desks, CRMs, Project Trackers, Log Aggregators, Call Systems and Monitoring Tools.
For a full list of services supported out-of-the-box see the ServiceClarity Cloud Connectors list.
ServiceClarity for Jira
ServiceClarity helps project managers analyze Jira projects collecting detailed KPIs across planning, throughput, quality and customer satisfaction.
ServiceClarity for your business
Key Benefits
- – Make better Strategic decisions
- – Increase Profits
- – Optimise and upgrade process efficiency
- – Improve development operations and customer satisfaction processes
- – Empower Decision Makers & internal teams with meaningful reports
Key Features
- – Agile KPI reporting
- – Provide Dashboards for internal teams
- – Set targets towards Agile Software Development, Customer Satisfaction and operations
- – High-level KPI reporting with access to drill down into detail
- – Powerful Automated Real-time KPI reporting tool
ServiceClarity
ServiceClarity is for technology leaders including Agile Delivery Managers, Agile Software Development & Customer Support Managers, and Executives in fast growing technology companies.
ServiceClarity dashboards enable companies to pinpoint the infrastructure and operations KPIs they must fine-tune to optimize the effectiveness of their business processes.
The design, development and operation of ServiceClarity are managed by Anaeko Ltd, www.anaeko.com.
CONTACT
10B Weavers Court
Business Park,
Belfast, BT12 5GH
e: info@serviceclarity.com
t: 028 90 236 742
