Agile KPI Reporting

Strategic Agile reporting with the right business metrics. Scaled Agile portfolio, solution and program metrics.
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Scaled Agile Framework metric reporting

ServiceClarity provides agile project managers with real-time reports on best-practice KPIs.

New DevOps Reporting Ebook – Pragmatic Reporting for DevOps Managers Download Now

Automated Agile Reporting

ServiceClarity applies Agile principles to strategic reporting by delivering project management reports early and often, prioritizing the right business metrics and improving communication between business functions.

This powerful reporting tool enables agile project managers to select best-practice KPIs, set targets and generate reports in order to understand the processes they need to improve. Highlighting what is working and what is not through simple Agile KPIs, and by identifying why through drill-down analysis.

Read more on Agile Transformation KPI Reporting and how Agile and DevOps needs an executive Agile reporting layer to get a clear and simple understanding of the business value of Agile and DevOps processes.

Agile Reporting
Scaled Agile Framework KPI reporting for Jira Atlassian Consultants

Executive KPI Reporting

ServiceClarity has aligned with Scaled Agile Framework® (SAFe®) to automate reporting of Scaled Agile Framework® metrics including Portfolio, Solution and Program metrics.

Agile reporting - Remaing Story Points

Measure the Agile KPI reports that Matter

ServiceClarity helps answer the questions: When will we be done? Do we have the capacity to deliver? and What is the quality of our output? by measuring the key agile KPIs for planning, throughput, quality and customer satisfaction.

 agile KPI reportAgile KPI Report
  • Remaining Story Points
  • Story Points Complete this Week/Month
  • % Time Spent on Unplanned Tasks
  • % Reopened Tickets

In order to manage a dynamic agile environment, organizations across the world are implementing DevOps tool stacks, which includes tools to facilitate team communication, coordination, reporting and management.

Agile reporting with ServiceClarity is one way to give management the metrics they need, whilst also enabling them to improve the efficiency of the entire process.

Report Across All Cloud Services

ServiceClarity integrates out-of-the-box with a broad range of cloud services including Jira, ServiceNow®, Amazon Web Services, Pingdom and many more. ServiceClarity’s unique cloud connector architecture and supporting services enables ServiceClarity to report KPIs from any cloud service or on-premise system within 2 weeks.

ServiceClarity unifies the reporting across Service Desks, CRMs, Project Trackers, Log Aggregators, Call Systems and Monitoring Tools.

For a full list of services supported out-of-the-box see the ServiceClarity Cloud Connectors list.


Agile reporting - Cloud Connectors

ServiceClarity for Jira

ServiceClarity helps project managers analyze Jira projects collecting detailed KPIs across planning, throughput, quality and customer satisfaction.

Agile reporting with JIRA
ServiceClarity for your business

Key Benefits

  • – Make better Strategic decisions
  • – Increase Profits
  • – Optimise and upgrade process efficiency
  • – Improve development operations and customer satisfaction processes
  • – Empower Decision Makers & internal teams with meaningful reports

Key Features

  • – Agile KPI reporting
  • – Provide Dashboards for internal teams
  • – Set targets towards Agile Software Development, Customer Satisfaction and operations
  • – High-level KPI reporting with access to drill down into detail
  • – Powerful Automated Real-time KPI reporting tool