JIRA KPI reporting

ServiceClarity for Jira

Real-time KPI Reporting for Jira. Measuring the key metrics that matter across all your Jira projects.

JIRA KPI reporting

ServiceClarity for Hubspot

Real-time KPI Reporting for Hubspot. Monitor deals, sales pipelines and customers, providing a clear succinct accurate picture of your sales and marketing performance.

Sales and Marketing KPI reporting Hubspot

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Executive KPI reporting for Jira Atlassian Partner Workshop

Generating Strategic Reporting revenue using ServiceClarity Executive KPI Reporting for Jira

A free workshop for Atlassian Solution Partners. Executive KPI Reporting for Jira that automates the delivery of Scaled Agile Framework® (SAFe®) reports to Stakeholders.

Powerful automated KPI reporting for fast growing technology companies

ServiceClarity is for executives and senior managers to track best-practice KPIs, view targets and automate KPI reporting in order to understand the processes they need to improve and optimise the effectiveness of their business.

ServiceClarity cloud connectors


Connect operational systems with ServiceClarity Cloud Integrations

Select ServiceClarity best practice KPIs


Choose best practice KPIs from the ServiceClarity KPI library

ServiceClarity KPI Reporting


Automate metric reporting through ServiceClarity Dashboards

ServiceClarity can be rapidly configured to monitor
cloud services and internal systems

ZendeskAWS cost reportingSalesforceJIRA Executive ReportingJIRA ServiceDesk SLA ReportingPingdomHubSpot KPI sales reportingMavenlink Time ReportingXero Financial KPI Reporting

New DevOps Reporting Ebook – Pragmatic Reporting for DevOps Managers Download Now

ServiceClarity KPI Reporting

Measure the KPIs that matter across multiple connectors and KPI report types,
tracking business processes and cost to answer key efficiency questions.
jira software quality report Software Quality Report
  • % Bugs Reopened
  • Average Time Spent in Test
  • Number of Bugs per User Story
  • % Time Spent Fixing Bugs
jira bug report Bug Report
  • Mean Time to Resolve Bugs
  • % Critical Bugs
  • % Bugs Found Post Release
  • Bug Burndown (Opened vs Closed)
jira velocity reportVelocity Report
  • Bugs Resolved
  • Story Points Closed
  • Bugs Found vs Fixed
  • Stories Opened vs Closed
jira remaining effort reportRemaining Effort Report
  • Days Remaining
  • Bugs Remaining
  • Stories Remaining
  • Story Points Remaining
jira cost report Cost Report
  • Support Costs
  • Bug Fix Costs
  • Testing Costs
  • Development Costs
jira revenue report Revenue Report
  • Lost Revenue
  • Profit
  • Revenue
  • % Time Chargeable
jira status report Time Report
  • % Time on Unplanned Activities
  • % Time on High Priority Bugs
  • % Time on High Priority Stories
  • % Time on User Stories
jira status report Priority Report
  • % of Senior Developer Time on High Priority Defects
  • % of Senior Developer Time on High Priority Stories
jira customer satisfaction reportCustomer Satisfaction Report
  • Reopened Customer Issues
  • % Defects Found by Customer
  • First Line Fix
  • First Time Fix
jira SLA reportSLA Report
  • % Right First Time
  • Mean Time to Respond
  • Mean Time To Resolve
  • % SLAs met
AWS Cost reportCost Report
  • % Elastic Costs
  • Projected Cost
  • Cost by Product
  • Cost by AWS Service
AWS Usage reportUsage Report
  • S3 Storage Volume
  • EC2 Reserved Instances
  • EC2 Elastic Instances
Xero Revenue reportRevenue Report
  • % Recurring Revenue
  • Revenue Stream Breakdown
  • Total Revenue
Xero Revenue reportProfit Report
  • P&L Breakdown
  • Gross Profit
  • Gross Profit Margin
  • Net Profit Margin
Xero Cost reportCost Report
  • Overheads
  • Variable Expenses
  • Cost Breakdown
  • Total Costs
Xero Customer reportCustomer Report
  • Monthly Recurring Revenue
  • Average Lifetime Value
  • Customer Acquisition Costs
JIRA KPI reporting

ServiceClarity was able to provide me with greater insights into JIRA than any other reporting tool on the market. Within 5 days I was able to get a report that was custom to my development processes and start monitoring straight away.

customer testimonial

Dima Rastaturin

Head of Operations at Pindrop NL

JIRA KPI reporting

With ServiceClarity we can see all of our key metrics all the time. We can also more clearly see the relationships between the numbers and how pulling different levers can have a significant impact on performance.

customer testimonial

Andrew Fleury

CEO of Transpoco

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Business Value KPI Dashboard

Business value executive dashboards that provide senior managers including CEOs, CIOs and executives real-time automated reporting on best-practice KPIs captured from your cloud service metrics.

Set targets and automate KPI reporting in order to understand the processes you need to improve.

By highlighting what is working and what is not through simple KPIs, and by identifying why through drill-down analysis, you gain the required insight to optimise your business processes.

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Automated KPI reporting
Customer Metrics Dashboards - On-demand reports

Customer Dashboard

Share reports with partners and customers. This dashboard streamlines the KPI reporting process by eliminating the need for manual report generation, while improving customer satisfaction with instant access to on-demand reports that focus on the KPIs that matter, this dashboard communicates the business value of these processes to your customer.

View our customer dashboard demo to get an insight into ServiceClarity and how reports can be shared: Demo Customer Dashboard

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ServiceClarity Quickstart Webinar


October@ 16:00 BST

Learn how to create a KPI dashboard and set up your first KPI report without the technical headache.

Reserve Your Seat

Executive KPI reporting for Jira Atlassian Consultants

Atlassian Consultants Executive KPI Reporting Webinar

ServiceClarity has developed a short webinar specifically for Atlassian Consultants who want to understand the opportunity for Executive KPI Reporting for Jira. Scaled Agile Framework (SAFe®) automated reporting of Portfolio, Solution and Program metrics.

ServiceClarity for your business

ServiceClarity allows executives to align business activities to the vision and strategy of the organisation, improve internal and external communications, and monitor organisation performance against strategic goals.

Key Benefits

  • – Improve development operations and customer satisfaction processes.
  • – Improve and optimise business processes.
  • – Make better strategic decisions.
  • – Increase profits.
  • – Empower decision makers & internal teams with meaningful reports.

Key Features

  • – Powerful automated real-time KPI reporting tool.
  • – Reports focus on agile software development, customer satisfaction and operations.
  • – Track & measure KPIs that are custom to your data.
  • – We connect into: Jira, ServiceDesk, AWS, Xero and many more.
  • – Rapidly configure and monitor cloud and internal systems.
  • – Provide dashboards for internal teams to monitor and track progress.
  • – Share reports with internal teams and other stakeholders.
  • – High-level KPI reporting with access to drill down into detail.

Download our Case Study – Optimising Processes with ServiceClarity KPIs Download Now