Business value metrics dashboards that provide operations managers including TechOps, DevOps and service managers real-time automated reporting on best-practice KPIs captured from your cloud service metrics.
Set targets and automate KPI reporting in order to understand the processes you need to improve.
By highlighting what is working and what is not through simple KPIs, and by identifying why through drill-down analysis, you gain the required insight to optimise your business processes.
Share reports with senior executives, product managers, business managers, partners and customers. This dashboard streamlines the KPI reporting process by eliminating the need for manual report generation, while improving customer satisfaction with instant access to on-demand reports that focus on the KPIs that matter, this dashboard communicates the business value of these processes to your customer.
View our customer dashboard demo to get an insight into ServiceClarity and how reports can be shared: Demo Customer Dashboard
This dashboard provides CEOs, CIOs and CFOs with a clear and concise assessment of how the business is performing, adopting the Balanced Scorecard for IT performance measurement framework to track business performance from an operational, customer, financial and future perspective. As businesses mature their operational processes, executives can alter the weightings to change the focus from operational efficiency, to customer satisfaction, revenue generation and business agility.