Create visual dashboards within ServiceClarity to see an overview of current KPI status. Display dashboards to teams to communicate daily KPI activity and react to instant updates. Allow teams to track and monitor current KPI status to inform action and identify trends focusing on what is important now to respond to changing business needs.
Automated Metric Reporting
Select best-practice KPIs, set targets and generate reports in order to understand the processes that need improved. Highlighting what is working and what is not through simple KPIs, and by identifying why through drill-down analysis.
ServiceClarity KPIs and Metrics
Customise your metrics to support your individual processes.