ServiceClarity integrates out-of-the-box with a broad range of cloud services including Jira, ServiceNow®, Amazon Web Services, Pingdom and many more.
ServiceClarity unifies the reporting across Service Desks, CRMs, Project Trackers, Log Aggregators, Call Systems and Monitoring Tools.
For a full list of services supported out-of-the-box see the ServiceClarity Cloud Connectors list.
Create visual dashboards within ServiceClarity to see an overview of current KPI status. Display dashboards to teams to communicate daily KPI activity and react to instant updates. Allow teams to track and monitor current KPI status to inform action and identify trends focusing on what is important now to respond to changing business needs.
Select best-practice KPIs, set targets and generate reports in order to understand the processes that need improved. Highlighting what is working and what is not through simple KPIs, and by identifying why through drill-down analysis.
Customise your metrics to support your individual processes.
Read more about working with ServiceClarity KPIs.
Add comments to reports highlighting key insights and progress. Share reports with customers, product managers, executives and teams in a variety of ways: