ServiceClarity for JIRA

Real-time reports on best-practice KPIs

Create a free report


JIRA KPI Executive Reporting

Ebook – How to Improve 6 Critical JIRA KPIs when they’re Underperforming Download Now

Report across all your JIRA projects to track performance and optimise efficiency across

software engineering.customer support.

Start using ServiceClarity for JIRA in just 3 simple steps

ServiceClarity Signup - 30day free trial


an account to securely access your reports

Connect to JIRA dashboards


to JIRA to authorise the collection of KPIs

JIRA metrics reports


on your business performance with executive JIRA KPI reporting

Get started with a free ServiceClarity report.

Choose from one of the 3 options below to start monitoring with ServiceClarity.
jira software quality reporting


Track key metrics to make sure your software is always delivered at high quality to your end user.


jira project management reporting


Accurately measure efficiency and plan ahead across all your projects.


jira service desk reporting


Monitor service desk metrics to drive a top-tier customer support service to your customers.


Join our next webinar, Friday 18th January. Find out how ServiceClarity can automate your KPI reporting. Reserve Your Seat

Report Across All Your JIRA projects

Quickly compare time spent on development, feature and support tasks. Set targets and compare trends over time with historical breakdowns and performance.

JIRA Time report

ServiceClarity for JIRA reports where you are spending your time across all your projects.

ServiceClarity for JIRA metrics reports History
ServiceClarity for JIRA metrics reports


Customise your metrics to support your individual processes.
JIRA metrics calculation

Detailed JIRA Metrics

Analyse your JIRA projects with ServiceClarity to collect detailed metrics including timings, story points and priority.

Real-time analysis of labour utilisation and efficiency, drives projections of cost, release dates, and customer satisfaction.

JIRA Metric Reports

Find the JIRA issues your interested in using familiar JQL query language.

ServiceClarity for JIRA metrics reports
ServiceClarity for JIRA metrics reports

Sharing Reports

Share reports with customers, product managers, executives and teams in a variety of ways:

JIRA Time report

Automatically publish to report audiences

Share KPI reports

Generate a sharable URL, view our shared report

JIRA Time report

Download and print

JIRA KPI reporting

ServiceClarity was able to provide me with greater insights into JIRA than any other reporting tool on the market. Within 5 days I was able to get a report that was custom to my development processes and start monitoring straight away.

customer testimonial

Dima Rastaturin

Head of Operations at Pindrop NL

JIRA KPI reporting

With ServiceClarity we can see all of our key metrics all the time. We can also more clearly see the relationships between the numbers and how pulling different levers can have a significant impact on performance.

customer testimonial

Andrew Fleury

CEO of Transpoco

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Key Benefits

  • – Improve development operations and customer satisfaction processes.
  • – Improve and optimise business processes.
  • – Make better strategic decisions.
  • – Increase profits.
  • – Empower decision makers & internal teams with meaningful reports.

Key Features

  • – Powerful automated real-time KPI reporting tool
  • – Reports focus on agile software development, customer satisfaction and operations.
  • – Track & measure KPIs that are custom to your data.
  • – Provide dashboards for internal teams to monitor and track progress.
  • – Share reports with internal teams and other stakeholders.
  • – High-level KPI reporting with access to drill down into detail.