Real-time KPI Reports for Jira

KPI reports for Jira

Monitor organisation performance against strategic goals with real-time KPI reports for Jira.

Watch our short overview video

Build out a KPI library with KPIs that matter to you and automatically publish to key stakeholders.

Report across all your Jira projects to track performance and optimise efficiency across software development and customer support

software development.customer support.

Start using Jira KPI dashboards in just 3 simple steps

ServiceClarity Signup - 30day free trial


an account to securely access your reports

Connect to JIRA dashboards


to Jira to authorise the collection of KPIs

JIRA metrics reports


on your business performance with executive Jira KPI reporting

KPI Reports for Jira

 software quality report Software Quality Report
  • % Time Spent Fixing Bugs
  • Number of Bugs per User Story
  • Average Time Spent in Test
  • % Bugs Reopened
jira bug report Bug Report
  • Bug Burndown (Opened vs Closed)
  • % Bugs Found Post Release
  • % Critical Bugs
  • Mean Time to Resolve Bugs
jira velocity reportVelocity Report
  • Stories Opened vs Closed
  • Bugs Found vs Fixed
  • Story Points Closed
  • Bugs Resolved
jira remaining effort reportRemaining Effort Report
  • Story Points Remaining
  • Stories Remaining
  • Bugs Remaining
  • Days Remaining
jira cost report Cost Report
  • Development Costs
  • Testing Costs
  • Bug Fix Costs
  • Support Costs
jira revenue report Revenue Report
  • % Time Chargeable
  • Revenue
  • Profit
  • Lost Revenue
jira status report Time Report
  • % Time on User Stories
  • % Time on High Priority Stories
  • % Time on High Priority Bugs
  • % Time on Unplanned Activities
jira status report Priority Report
  • % of Senior Developer Time on High Priority Stories
  • % of Senior Developer Time on High Priority Defects
jira customer satisfaction reportCustomer Satisfaction Report
  • First Time Fix
  • First Line Fix
  • % Defects Found by Customer
  • Reopened Customer Issues
jira SLA reportSLA Report
  • % SLAs met
  • Mean Time To Resolve
  • Mean Time to Respond
  • % Right First Time

Report Across All Your Jira projects

Quickly compare time spent on development, feature and support tasks. Set targets and compare trends over time with historical breakdowns and performance.

JIRA Time report

KPI reports for Jira can track where you are spending your time across all your projects.

KPI reports for Jira. Real-time metrics
Jira KPI Dashboard - real-time metric reports

Jira KPIs

Customise your metrics to support your individual processes.

Executive KPI reporting with access to drill down into detail.
JIRA metrics calculation

Detailed Jira Metrics

Make better strategic decisions.

Analyse your Jira projects with ServiceClarity to collect detailed metrics including timings, story points and priority.

Real-time analysis of labour utilisation and efficiency, drives projections of cost, release dates, and customer satisfaction.

JIRA Metric Reports

Find the Jira issues your interested in using familiar JQL query language.

Jira KPI Dashboard - Real-time metric reports
ServiceClarity for JIRA metrics reports

Sharing Reports

Empower decision makers & internal teams with meaningful reports.

Improve customer satisfaction by providing real-time KPI reports on the services you deliver. Share reports with customers or clients in a variety of ways:

JIRA Time report

Automatically publish to report audiences

Share KPI reports

Generate a sharable URL, view our shared report

JIRA Time report

Download and print

JIRA KPI reporting

ServiceClarity was able to provide me with greater insights into JIRA than any other reporting tool on the market. Within 5 days I was able to get a report that was custom to my development processes and start monitoring straight away.

customer testimonial

Dima Rastaturin

Head of Operations at Pindrop NL

JIRA KPI reporting

With ServiceClarity we can see all of our key metrics all the time. We can also more clearly see the relationships between the numbers and how pulling different levers can have a significant impact on performance.

customer testimonial

Andrew Fleury

CEO of Transpoco

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